Ordering online and collecting in store
Orders placed through this website can be delivery directly from the manufacture to your home or be collected from our Unit in Kidderminster in the United Kingdom. We regret that there are some places in the uk that we may struggle to delivery too.
Once your order is placed and a payment is made your rug or rugs go through quality control.
Quality control allows us to check over the products and make sure it leaves the manufacture in top condition. On occasion the product may be delayed if this happens, we will notify you.
Once we are happy the product is ready for you, an email or phone call will be made, when it is ready for collection.
Delivery lead times
Each product has estimated lead time of 3-5 working days to 6-14 days for larger or in high demand products.
On the odd occasion the rug you order is purchased and is actually out of stock, you will receive an email asking if you would like a refund or if you would like to wait for the product. The email will give details of the lead time. Unfortunately, we do not allow compensation for the late delivery of products.
If you would like to know more about your delivery or collection please email us at Info@fjbentleyrugs.co.uk with your name and order number.
Standard Smaller rugs - £15.00
Standard Larger rugs - £22.00
Standard Extra Large - £35.00
The prices below are where the rugs can be folded to be transported, this way the parcels are much smaller than the standard pricing.
Small rug parcel - £5.00
Medium rug parcel - £7.00