FAQs

THERE IS A PARTICULAR RUG THAT I AM LOOKING FOR, DO YOU HAVE MORE IN STOCK THAT AREN’T ON YOUR WEBSITE?

All the rugs displayed online are only a fraction of our rugs. Visit us to see more.

DO YOU HAVE A LARGER SELECTION OF RUGS?

Yes we do, come in to our factory showroom and you can choose from our selection, we can also order rugs in for you.

HOW DO I STOP MY RUG FROM MOVING?

We offer an anti slip fleece material to be placed underneath your rug to try and stop it from moving too much.

CAN WE COME AND COLLECT OUR RUG IN STORE?

Yes you can, we will notify you when your rug is ready to be collected.

CAN MY OLD RUG BE REPAIRED?

If you bring your rug in to us, we will see what we can do. Most of the time we can repair it, but if the condition is very bad it is better to get a new one. We will give you an honest opinion for what is the best for your rug.

CAN MY CARPET/RUG BE CUT TO MY UNIQUE SIZE?

Your Carpet can be cut to your unique size. If it is a machine made rug we will need to see it first and give you advice on what we could do.

If you are unsure, please call us or come in and see us.

WHAT TYPE OF EDGING DO YOU PUT ON TO MY CARPET/RUG?

We have three types of edging; a wool yarn overlocking is the most common being cost effective. You could then have your carpet/rug fringed in the same wool yarn. Or for the more unique option you could have a cotton tape added around the edges.

WHAT IS THE MAXIMUM SIZE CARPET YOU CAN EDGE?

The maximum size we can accommodate is 4m x 4m for taping and overlocking is 5m x 5m.